Midsummer summary

10 key insights

We have compiled 10 useful and insightful observations for Landlords, that reflect the current landscape of block, commercial, and residential property management in London in 2025.

1. Fire and building safety remain a top priority
   Post-Grenfell regulations and the Building Safety Act continue to evolve. In 2025, compliance is more complex than ever.
   MIH’s expertise in navigating these legal requirements helps clients stay protected and proactive, especially in high-rise and mixed-use blocks.
2. Tech-enabled management enhances transparency and responsiveness
   Digital platforms for maintenance requests, real-time service charge tracking, and automated compliance alerts are now essential for effective property management.
   MIH leverages smart tools to give residents and landlords peace of mind, improving communication, reducing delays and increasing transparency and trust.
3. Leaseholder engagement is key to conflict-free management
   With increasing awareness of residents’ rights, management companies must foster strong communication and collaborative decision-making.
   MIH’s emphasis on inclusive management builds trust and helps to reduce disputes in both residential and mixed-tenure properties.
4. Maintenance delays can impact property value
   Ongoing supply chain and labour shortages mean reactive maintenance leads to longer downtimes.
   MIH prioritises planned preventative maintenance (PPM), helping clients maintain standards, avoid major repairs, and reduce long-term costs.
5. Service charges are under scrutiny
   Leaseholders and tenants are more concerned about where their money is going and if it is being put to good use. Clear, well-managed service charge accounts, budget forecasting, and timely reporting are essential. MIH’s meticulous accounting practices ensure compliance and client confidence.
   
6. Insurance costs are climbing – strategic management is crucial
   With insurance premiums still rising due to increased claims and more stringent regulations, managing insurance is now a strategic task.
   MIH’s aims to negotiate competitive rates, ensure appropriate coverage and safeguard clients against unexpected liabilities.
7. Short-term lets are causing disruption in residential blocks
   Platforms like Airbnb continue to challenge community cohesion and security.
   MIH works with landlords and residents to consider best practice in order to protect long-term residents while preserving economic feasibility and return on investment.
8. Commercial tenants demand flexibility and amenities
   Hybrid work has reshaped commercial space use. Businesses now look for flexible lease terms and high-spec amenities.
   MIH’s adaptive commercial property strategies help landlords attract and retain quality tenants in a competitive market.
9. Sustainability is no longer optional – It’s expected
   In 2025, eco-conscious tenants and leaseholders demand green practices. From energy-efficient lighting in communal areas to use of greener materials for repairs, extensions and upgrades, MIH’s proactive approach to sustainability sets properties apart. Clients benefit from long-term cost savings and improved tenant satisfaction.
10. Personalised service is a key differentiator in a crowded market
    With many large-scale, impersonal operators in the London market, clients increasingly seek management companies that offer real relationships, local knowledge, and fast responses.
    MIH’s hands-on, tailored approach resonates with both developers and residents alike.

To become an MIH client, get in touch with our helpful team on 020 3637 7968 or email info@mihproperty.co.uk