Team Assistant


The Team Assistant role is an Administrative position. You will provide administrative support to our team of Property Managers, as well as assisting with managing our busy office.

This role will give you a broad awareness of all that is involved in property management. You will receive on the job training as well as training from internal and external parties in the world of Property Management (e.g. ARMA, IRPM).

Over time you will gain the knowledge and skills to progress your career, with plenty of opportunity for promotion and career development within the company.
This is an office-based role only, 5 days a week, Monday to Friday 9am to 5pm with an hour for lunch.

Day to day tasks (not an exhaustive list)

  • Serving as the initial point of contact for incoming phone calls to liaise with contractors and stakeholders.
  • Scheduling and attending internal meetings and external Stakeholder meetings.
  • Attending Site Visits.
  • Taking minutes for internal and external meetings.
  • Assisting with the creation of budgets.
  • Creating simple budgets.
  • Handling Property Management maintenance queries on behalf of your Manager via email and phone calls – training will be given.
  • Booking, tracking & chasing contractors to ensure works are completed.
  • Creating and compiling professional and legal documents.
  • Managing and tracking administration tasks to completion.
  • Acting as a liaison between other team members in the office.
  • Logging incoming queries on the company software to create a workflow.

Essential Characteristics & Skills

  • Ability to stay calm under pressure.
  • Excellent attention to detail.
  • Proactive with a strong desire to learn and develop – someone who doesn’t wait for things to come to them.
  • A Team Player.
  • Punctual.
  • Able to adapt.
  • Fluent in Microsoft packages (Word, Excel)

Desirable Experience

  • 1-2 years’ workplace experience ideally in Property Management or a Customer Services related role.
  • Experienced in managing a varied range of activities and client interactions.
  • Experience in supporting and/or working as part of a team in a busy environment.
  • Ability to manage and assess priorities.


  • Company pension scheme.
  • Private Healthcare (enrolment post probation).
  • Training, coaching and mentoring.