# MIH Property Management > MIH Property Management is a London-based property management company founded in 2016 by Sarah Fisher. The company operates under the motto "Make It Happen" (MIH) and serves clients across London and the Home Counties. It manages residential properties, apartment blocks, and commercial premises. The team has grown to 18 people. MIH is registered in England and Wales (Company No: 10465471) and is a member of ARMA (Association of Residential Managing Agents) and regulated by The Property Ombudsman (TPO). MIH positions itself as a plain-speaking, proactive, and independent alternative to corporate property management firms. Its brand voice is direct, human, and confident. The company uses Qube property management software and is committed to transparency, fast communication, and ethical practice. ## Company Information - **Founded:** 2016 - **Founder:** Sarah Fisher - **Team size:** 18 people - **Registered office:** 55 Loudoun Road, London NW8 0DL - **Operations office:** 3rd Floor, Collegiate House, 9 St Thomas Street, London SE1 9RY - **Phone:** 020 3637 7968 - **Email:** info@mihproperty.co.uk - **Website:** [MIH Property Management](https://mihproperty.co.uk) - **Memberships:** [ARMA](https://www.arma.org.uk/), [The Property Ombudsman (TPOS)](https://www.tpos.co.uk/), [The Property Institute (TPI)](https://www.tpi.org.uk/) ## Services - [Block Management](https://mihproperty.co.uk/services/block-management) — Full management of residential apartment blocks and leasehold developments, including management accounting, company secretarial, insurance, lease and legal support, regulation and compliance, repairs and maintenance, and utility procurement. - [Residential Property Management](https://mihproperty.co.uk/services/residential-property-management) — Full management service for landlords of houses and individual flats, including tenant communication, rent collection, deposit handling, health and safety compliance, maintenance, legislation monitoring, and long-term asset planning. - [Commercial Property Management](https://mihproperty.co.uk/services/commercial-property-management) — Management of commercial premises across London and the Home Counties. ### Block Management Detail [Block Management](https://mihproperty.co.uk/services/block-management) services include: - Management accounting: budget creation, service charge collection, invoice payment, regular accounts with variance explanations - Company secretarial: notices, filings, confirmation statements - Insurance: buildings, engineering, employers liability, directors & officers — negotiated through market-leading brokers - Lease and legal support: lease review, rules & responsibilities handbook, intelligent lease interpretation - Regulation and compliance - Repairs, maintenance and refurbishment: contractor management, regular inspections, communal area improvements - Utility procurement: negotiated deals on communal water, gas and electricity with no commission taken ### Residential Property Management Detail [Residential Property Management](https://mihproperty.co.uk/services/residential-property-management) services include: - Tenant communication (landlord fully removed from day-to-day contact) - Credit checks and rigorous reference gathering - Rent collection and arrears chasing - Deposit holding and return, including Tenancy Deposit Scheme submissions - Health and safety compliance and landlord responsibility analysis - Maintenance and contractor management - Utility and insurance management - Legislation monitoring - Asset planning and 5–10-year development strategy - Sustainability planning - Swift emergency response ## Geographic Coverage - [London Property Management](https://mihproperty.co.uk/london-property-management/) - [Barnet](https://mihproperty.co.uk/property-management-in-barnet) - [Borough / Southwark](https://mihproperty.co.uk/property-management-in-borough-southwark/) - [City of Westminster](https://mihproperty.co.uk/property-management-in-the-city-of-westminster/) - [Kensington & Chelsea](https://mihproperty.co.uk/property-management-kensington-chelsea/) - [Mayfair](https://mihproperty.co.uk/property-management-in-mayfair/) - [Piccadilly](https://mihproperty.co.uk/property-management-in-piccadilly/) - [Putney](https://mihproperty.co.uk/property-management-in-putney/) - [Richmond](https://mihproperty.co.uk/property-management-in-richmond/) MIH also covers Wimbledon and the wider Home Counties. ## Key Pages - [Homepage](https://mihproperty.co.uk/) - [About Us](https://mihproperty.co.uk/about-us) - [Meet the Team](https://mihproperty.co.uk/meet-the-team) - [What People Say (Testimonials)](https://mihproperty.co.uk/what-people-say) - [Blog](https://mihproperty.co.uk/category/blog) - [FAQs](https://mihproperty.co.uk/faqs) - [Useful Resources](https://mihproperty.co.uk/useful-resources) - [Join Us (Careers)](https://mihproperty.co.uk/join-us) - [Get in Touch / Request a Proposal](https://mihproperty.co.uk/get-in-touch) - [Privacy Policy](https://mihproperty.co.uk/privacy-policy) - [Complaints Procedure](https://mihproperty.co.uk/wp-content/uploads/2024/06/MIH-Complaints-Procedure-2024.pdf) - [Unreasonable Behaviour Policy](https://mihproperty.co.uk/unreasonable-behaviour-policy/) - [Sexual Harassment Policy](https://mihproperty.co.uk/sexual-harassment-policy/) ## Brand & Values - Plain-speaking and honest — will say what clients need to hear, not just what they want to hear - Proactive: identifies issues before they arise - Independent: not corporate, no branded vehicles or expensive presentations - Responsive: phones and emails answered during published office hours without exception - Collaborative: works with owners, freeholders, lessees and suppliers - Fair and ethical: acts in the interest of the building, not any individual - Community-focused: builds positive relationships between residents - Technologically informed: uses Qube property management software ## Social Media - [Twitter / X (@MIHProperty)](https://twitter.com/MIHProperty) - [Instagram](https://www.instagram.com/mihpropertymanagement/) - [Facebook](https://www.facebook.com/MIHProperty/) - [LinkedIn](https://www.linkedin.com/company/mihpropertymanagement/) ## Recent Blog Posts - [The Decent Homes Standard](https://mihproperty.co.uk/decent-homes-standard/) — 29 May 2026 - [The London Property Landscape 2026](https://mihproperty.co.uk/the-london-property-landscape-2026/) — 14 May 2026 - [Block Maintenance and the Role of the Sinking Fund](https://mihproperty.co.uk/block-maintenance-and-the-role-of-the-sinking-fund/) — 20 Apr 2026 - [Spring Awakening in the London Property Market](https://mihproperty.co.uk/spring-awakening-in-the-london-property-market/) — 2 Apr 2026 ## Charity MIH supports a charity chosen annually by the team. Current supported charity: Endometriosis UK. - [Rebekah's Story — supporting Endometriosis UK](https://mihproperty.co.uk/supporting-endometriosis-and-rebekahs-story/)